The Information and Communications Technology Division (ICTD) of the Jamaica Constabulary Force (JCF) is responsible for the effective management and security of the organisation’s IT infrastructure and digital assets. The division plays a strategic role in supporting law enforcement operations through technological advancement and robust information systems.
Key Functions and Responsibilities:
- Information Security:
- Ensures the protection of sensitive data and communication channels.
- Implements measures to prevent cyber threats and unauthorized access.
- Operational Efficiency:
- Utilizes advanced technologies to streamline processes.
- Enhances internal coordination and supports data-driven decision-making.
- Database Management:
- Maintains the JCF’s identification database containing personnel and operational records.
- Ensures data accuracy, security, and accessibility.
- Technical Support:
- Operates the Technology Branch’s Help Desk.
- Provides prompt technical assistance to JCF personnel and ensures system functionality.
- ICT Equipment and Systems Management:
- Oversees the installation, configuration, and maintenance of ICT hardware and software.
- Manages system administration tasks and IT asset inventory.
- Network Infrastructure and Security:
- Maintains the integrity and performance of the JCF’s network infrastructure.
- Enforces IT security policies and protocols.
Through these responsibilities, the ICTD plays a crucial role in strengthening the JCF’s technological capabilities and supporting its mission to maintain public safety and uphold the law.
- Located: 103 Old Hope Road, Kingston 6
- Contact: 876 927-5987
- Email: ictd@jcf.gov.jm